New cards are available on request at no cost. If none of your information has changed, you may request a new card by phone, but we cannot change any of your voter information without your signature. By law, voter cards must be mailed. Our office normally processes cards once a week. If you need proof of registration sooner, we can provide you with a certified copy of your registration. While a voter card or certified copy is not identification, some agencies accept them as secondary proof of address. For more information, please call the Auditor's Office at 563-245-1106.